Resilience: ordinary people in extraordinary times, doing extraordinary things
September 9, 2013 § 2 Comments
I have been invited to a round-table on the theme of Resilience, taking place later this month. Though our focus will include building resilient Quaker communities up and down the country, the invitation has prompted me to think about resilience generally.
What is resilience in a community context? How can one diagnose the strength of a community’s resilience? And, how can resilience be encouraged?
This post is a record of my early thinking, and there is much out there on the subject already, so I’m not claiming any new learning. I would be very interested in any responses, or any useful resources you know about, and I’ll share here what people suggest to me.
Resilience seems relevant to a great range of events which have their impact locally. To name a few:
- climate change
- the ending of local industries or other significant employers
- the local impact of national financial austerity or economic downturn
- freak weather events
- pandemics
- corporate invasion, such as mining or fracking companies – see The Pipe for a great documentary example (www.thepipethefilm.com)
- the threat of violence, or actual violence – whether from within or from external sources
- high population churn, or the arrival of new residents into a previously settled community.
What is resilience?
The dictionary of course is a great place to start. Its entries on resilience gave me two ways in which resilience can be looked at. The perhaps more familiar understanding is resilience as the ability to withstand shock, suffering or disappointment. From a physical point of view, however, resilience is the ability of a substance to recover its form and position elastically. I like the image of that elastic rebounding, back into shape after managing a challenge.
So I take community resilience as the ability of a group of people sharing a geographical or other identity to manage, respond to and emerge from community-wide shocks or suffering. The sense is of a community ‘bouncing back’ – though unlike a piece of elastic, a community is likely to bounce into a different shape than it was before, with changes to relationships and probably some people in a place of greater or lesser resilience than before.
There must also be a link to the comparative fragility or strength of a community – if it was weak before, my assumption is that it will find it harder to respond to shocks. There will be communities that are resilient in anticipation of shocks; and there will be communities that develop resilience only once a shock or traumatic incident arises.
And before I get too far along this journey, I need to affirm that communities are made up of people; and so resilience – or its absence – will be expressed in what people think and believe, what they feel, and what they do. A community responding to a shock, will be demonstrating a network of human stories – with examples of altruism and generosity alongside moments of selfishness and aggression.
Can we then measure how resilient a community may be?
CarnegieUK Trust and the Fiery Spirits Community of Practice in 2009 published Exploring Community Resilience in Times of Rapid Change. It has a simple model which leaps off the page for me. It identifies four dimensions of community resilience building, in which “work in one area is likely to benefit and amplify that in another”. It also works as a diagnostic tool: how far do we assess our community as having:
- Healthy people: supporting individuals’ physical and psychological well-being;
- An inclusive, creative culture: generating a positive, welcoming sense of place;
- A localised economy – within ecological limits: securing entrepreneurial community stewardship of local assets and institutions.
- Cross-community links: fostering supportive connections between inter-dependent communities.
If this model is taken at face value – and there must be many similar versions, highlighting different aspects of communities and of resilience – then we also have a model of starting points for the ‘how’ of community resilience building. I’m sure there is much more for me to learn about the how; and what of the many efforts in resilience-building around the world can be replicated or adapted.
I wonder how many examples of resilient communities are in essence the coincidental combination of ordinary people, in extraordinary times, doing extraordinary things.
NB This is the first of four posts on the Resilience theme: click the Resilience tag in the right hand margin to see the other posts.
News from Newcastle – the impact of the cuts on communities
July 3, 2013 § Leave a comment
Newcastle Conflict Resolution Network, with whom I’ve had the privilege of working with over several years (facilitation, Management Group support and development, and carrying out an evaluation), has just published their latest Newsletter which I recommend to you.
In particular it looks at the impact of cuts and of the bedroom tax on communities – forced moves, reduction of services for young people, greater community divisions, and an increase in crime – especially shoplifting, and not theft of valuable electronic goods: nowadays it’s meat and baby foods.
Their newsletter also includes news of their projects to support constructive community building and capacity for conflict resolution amongst Newcastle’s residents and agencies.
Supervision skills training for mediator supervisors
June 26, 2013 § Leave a comment
Bookings are coming in nicely for Manchester 11 July and Wandsworth 19 July.
And thank you Katherine Stoessel for this testimonial from when the programme ran previously:
“This course was invaluable in terms of building my confidence and increasing and developing the particular qualities and skills I needed in order to fulfil my new role. I was particularly impressed with the sensitivity and knowledge that John brought to his role as facilitator and the way he supported each participant to find their own voice.”
Tackling tough issues and working with hope
June 21, 2013 § Leave a comment
There’s no doubt of the value of people across diverse or divided communities, being able to reach out to each other, challenge myths and prejudices, and find ways of building local resilience.
Are you involved in, or interested in supporting this “good relations” work?
My friends/colleagues at http://www.talkforachange.org.uk, together with International Alert, and funded by the Joseph Rowntree Charitable Trust, are running a series of regional meetings for practitioners and managers.
Starting next week, the events will explore setting up a national coalition of good relations organisations which could improve the voice, practice and visibility of good relations work in England. The events will include the chance to discuss local divisive narratives and how you are currently tackling them, and impact measurement.
My connection to this is that Talk for a Change and I are in conversation about how to establish rigorous and realistic impact assessment models for community dialogue and facilitation. And in my consultancy work with the Newcastle Conflict Resolution Network, and in shaping co-design processes for patients and clinical staff, I’m interested in how those who wouldn’t normally talk to each other, can find ways of hearing each other’s voices and build a culture of greater understanding and empathy.
Details of the Talk for a Change regional meetings are here. Organised so far:
24th June in Stockwell, London
27th June in Manchester
2nd July in Warrington
15th July in Newcastle
11th September in Leeds
With other regions to be planned.
Training dates announced
June 17, 2013 § Leave a comment
After a break of several years, my Supervision Skills course for supervisors of mediators is now running again as an open programme.
The dates are:
11 July, Manchester
19 July, London
This one-day programme – the training course I most enjoy delivering! – is accredited by the College of Mediators (6 CPD points).
The programme is for those new to supervision or who are anticipating a move into a supervisory role – staff or Board members, and volunteer mediators who are taking on an additional role within their service.
The programme is aimed at practitioners across the mediation sector, including family, neighbour, inter-generational, restorative justice, schools and workplace mediation.
Course fee: £110. Discounts available for multiple bookings from the same service.
For more information and details of how to reserve your place, see the following brochures:
Your goals: for performance or learning? Concrete, or more abstract?
May 29, 2013 § 2 Comments
Do you prefer your goals to be about learning or about performance? And phrased in concrete terms, or more abstract?
Setting goals is inherent in our culture and in our practice – whether they’re an organisation’s mission aims and objectives, or how we manage ourselves through the to-do list each day.
From my own experience, I know that both short- and long-term goals can inspire me into effective action; but they don’t always work.
So I enjoyed very much a recent lecture for the Quakers and Business network, David Megginson, Emeritus Professor of Human Resource Development, Sheffield Hallam University. He shared some interesting emerging evidence, that goals in themselves may be unhelpful in certain situations; and that different kinds of goals may suit different temperaments [1].
For example, goals may be unnecessarily limiting if they are too specific, carry too heavy a penalty for failure (in organisational terms, or for my own self-esteem), or if I don’t have a say in defining them, such as a goal given to me by my manager, or if it is an organisation-wide goal inappropriately translated for my own work priorities) [2]. I meet goals like this sometimes in my coaching practice, if someone has been ‘told’ to come to coaching to remedy apparent defects in performance.
So to the questions in the title of this piece. If you think about a goal or a hope you set yourself recently, how does it fit these categories:
- Was it a goal which could be reached in time or achievement (proximal) or further ahead in the future (distant)?
- Was it a concrete, specific goal; or was it phrased in more abstract terms?
- Do you see yourself as approaching your goal (“The ideal livelihood I want is…”); or is the goal phrased as avoidance (“I want to overcome feeling underconfident when I’m meeting the Board”)
- Are your goals about performance (How do I…); or are they about learning? [3]
You may find that goals of a specific type work for you more times than not – for example, goals that are distant, concrete, which approach an desired outcome and which are about performance.
Or you may find that different types work for you in different situations – between personal or professional goals; or goals for daily achievements alongside a longer-term hoped-for change.
One other factor also to take a moment to think about.
If you have consciously used goals in the past, what has been your experience? Did they work; or not? (remember that goals that work may lead to effective action and valued outcomes, even if they were not the intended outcomes).
And in addition to whether goals have worked for you in the past, Professor Megginson has identified some other factors which influence our progress towards our own goals:
- How strong is my motivation – how important to me is achieving this goal?
- How good is my contextual awareness: how accurate is my picture of external factors that may help or hinder achievement?
- Is this goal mine? Who shares it with me or has a stake in its outcome?
- Do I believe that I can see, feel or touch the outcome?
- Will I be able to measure or assess the outcome?
- Is the goal aligned with my personal values: does it have inner “sense of rightness”?
I am finding it helpful to critique my own goals in the light of my own learning about what kinds of goals work best for me; and finding – as I believe it does for my coaching clients – greater commitment to the right kind of goals in both professional and personal contexts.
[1] See Susan David, David Clutterbuck & David Megginson, Beyond goals, 2013, Aldershot, Gower (forthcoming).
[2] Ordóñez, L.D., Schweitzer, M.E., Galinsky, A.E., Bazerman, M.H. (2009). Goals gone wild: The systemic side- effects of overprescribing goal setting, Academy of Management Perspectives, February,6-16
[3] Grant, A.M. (2007). When own goals are a winner. Coaching at Work, 2(2), 32-35.
Collation of guest blogs available
May 16, 2013 § Leave a comment
Woodbrooke has put together a compilation of my three Good Lives’ Blog guest posts, exploring British Quakers’ commitment to becoming a low carbon sustainable community. The .pdf is available here.
In an authorly sort of way I’m very pleased with them, but would of course welcome any feedback, or be in touch to continue the discussion about these complex global issues.
Good Lives guest blog 3: low carbon
April 4, 2013 § Leave a comment
This is my final guest blog posted on Woodbrooke’s Good Lives project. The three postings are a series exploring British Quakers’ “Minute 36” commitment to become a low carbon sustainable community www.quaker.org.uk/creating- just-and-sustainable-world.
Previous postings addressed Community, and Sustainable; this third article takes a look at low carbon.
Carbon matters because of our addiction to finite fossil fuels, and because of the significant influence of greenhouse gases on climate change. Going low carbon tackles these two related issues: a low carbon economy and behaviours increase energy security and help to mitigate the effects of climate change.
There’s no measurable number in “Low”, so the emphasis at this early stage in the Minute 36 or Canterbury Commitment must first be lower carbon: let’s make a start on what we can do, without worrying too much about exactly how we need to reduce by.
Back in the heady days of December 2009, at the time of the UN Climate Change Conference in Copenhagen, there were still hopes of holding the increase in global average temperature below 2 °C or 1.5 °C above pre-industrial levels. That now looks increasingly unlikely: see, for example, http://www.nature.com/nclimate/journal/v3/n1/full/nclimate1783.html
I remember in 2010 waking up one morning and thinking, We’re not going to make that 2 ⁰C limit. That realisation wasn’t a place of inward despair, but rather it felt like an acceptance of an unwelcome but real truth: from now on I would view a rise above 2 ⁰C as part of the context within which we are now living – with all its desperately serious consequences. As the journal article referenced above coldly notes: “We find that current emission trends continue to track scenarios that lead to the highest temperature increases.”
It’s important to keep hold of hope. This Vaclav Havel quote keeps me going:
” I understand [hope] above all as a state of mind, not a state of the world … Hope is an orientation of the spirit, an orientation of the heart; it transcends the world that is immediately experienced, and is anchored somewhere beyond its horizons. Hope, in this deep and powerful sense, is not the same as joy that things are going well or willingness to invest in enterprises that are obviously headed for early success, but rather an ability to work for something because it is good, not just because it stands a chance to succeed.”
Or try Paul Hawken’s Commencement Address to the University of Portland Class of 2009:
“When asked if I am pessimistic or optimistic about the future, my answer is always the same: If you look at the science about what is happening on earth and aren’t pessimistic, you don’t understand the data. But if you meet the people who are working to restore this earth and the lives of the poor, and you aren’t optimistic, you haven’t got a pulse.”
In the face of the probability of a 2⁰C rise, and given increasing globalisation and its climate consequences, it’s no wonder people wonder why they should bother taking action.
But there are many logical as well as spiritual justifications, and here are a few:
If we learn how to live lower carbon lifestyles at an individual level, then that makes action more likely and more possible within families, and within our local communities (such as neighbourhoods or our Quaker meetings), and then in the organisations we support or work in, in wider societies, in governments, and in countries. It’s like a ladder: if we don’t take the step of acting individually, the other steps are far less likely to happen.
Continuing the step image: to imagine a world without weapons, what would be the penultimate step we’d have to take before we achieved that world? And what would be the step before that?, and before that?, back to where we stand today. Similarly, if we imagine a truly self-sufficient world, we are not able now to leap straight to it, but we can imagine the step of individual action as being an important part of reaching it – and as that is achieved, like stepping stones, the next step becomes possible to reach.
There’s a parallel from the earliest Friends’ internal debates about slave-holding and slave-trading. Two key arguments were the Golden Rule (do to others as you would like to be done to yourself), and that the slave trade depended on violence and was thus contrary to Friends’ peace testimony.
The same arguments could be applied today: we would not wish ourselves to experience the consequences of significant global warming, yet many around the world are already doing so (300,000 deaths a year, and 3 million people affected each year attributed to climate change, according to research by Kofi Annan’s Global Humanitarian Forum – and that was a study in 2009). And there’s no doubting the violence endemic in our profit-driven globalised economy.
The change we seek within Minute 36 will take time, and many more people of course than just the Quakers. It’s less than two years since the Commitment was made and we need not to default into a “let’s beat ourselves up” mindset – though action is still urgently needed. After all, it took Quakers in America a hundred and one years from when in 1657 George Fox first wrote about slavery in the colonies, to Philadelphia Yearly Meeting in 1758 making slave-trading an enforceable breach of Quaker discipline.
Statistics and scientific predictions can reduce us to guilt-ridden despair. It seems essential to me that we ground any action not in fear, obligation, or from a place of separation from people and planet; but to act out of love, joy, and connection to people and planet. It’s why books such as Keith Farnish’s Time’s Up encourages us to start by nurturing that deep connection. Acting as though people and planet matter is effectively a spiritual practice.
As a part of that spiritual practice, we can “practise giving up”, as Pam Lunn puts it in Costing Not Less Than Everything. We can usefully get used to doing with less, and so build our own and others’ resilience, in anticipation of disruption to infrastructure and services. When roads are closed because of the weather; when we can’t fly because of volcanic ash; when in the face of all protests a post office is closed and fewer services are available locally – “treat this as practice” for the future. When the British winter went on and on – and on! – earlier this year, and newspapers carried reports of the country about to run out of heating gas, there was an opportunity to practice self-rationing gas usage (if you missed it, other opportunities to practice will no doubt arise). The island of Eigg community, which has its own electricity grid and at times needs everyone on the island to self-regulate their usage, shows what is possible when people really get the link between the availability of resources and their use.
So I’m full of hope – for the future, and for Minute 36. I do not doubt the importance of action, and the centrality of Minute 36 to modern Quaker practice and values. Perhaps one day Quakers will be as well-known for their sustaining of and relationship with the planet we live on, as they are currently celebrated for their abolitionist past.
Good Lives Project, guest blog 2: Sustainability
March 28, 2013 § Leave a comment
Here is the second of my guest blogs on Woodbrooke’s Good Lives Project – you can view the original post at http://woodbrookegoodlives.blogspot.co.uk/2013/03/sustainability-and-minute-36.html
This article explores the second element of British Quakers’ “Minute 36” commitment to become a low carbon sustainable community.
Sustainability
What does sustainability mean in the context of Minute 36?What are we doing or would like to do that we can call sustainable?
Out in the wider world, sustainable is often used by organisations or governments to describe environmentally-friendly practice. This sometimes means “We’re using less energy than we did before” or “We’re trying to do less harm than we did before”, or even “We’re trying to mitigate some of the harm that we nevertheless choose to continue to do.”
A more sophisticated use of the word is to describe the conversion of economies or behaviours towards the targets needed to avoid catastrophic climate change. As we would need at least three planets for everyone to live a UK-equivalent lifestyle, the steps that humankind is currently taking are nowhere near big enough to justify calling them sustainable.
Is there a better definition?
To my mind, sustainability has a very pure meaning: if something is sustainable, it has the capacity to adapt and continue indefinitely.
The 1987 World Commission on Environment and Development, also known as the Brundtland Commission, defined sustainable development as:
“Development that meets the needs of the present without compromising the ability of future generations to meet their own needs.”
This definition describes a pattern of behaviour which in theory could continue forever. However this definition views the earth and its resources from a human point of view: resources must be conserved because we need them for future (human) generations. In reality, though, we are part of the ecosystem, and one of many species. The definition makes no reference to the web of life of which we are part; it implies that resources are available primarily to keep our way of life going, at the expense of other species if necessary.
A more recent definition of sustainable development feels to me to be a step forward: “Development that meets the needs of the present while safeguarding Earth’s life-support system, on which the welfare of current and future generations depends” (1) – though I’m still wary of that word “generations” if it’s only about humans.
Sustainable lifestyles
Whether or not these definitions are adequate, my sense is that they are weakened if we use sustainable for anything less than that which can exist or continue indefinitely. It is certainly weakened if it is used as greenwash or to imply that something is being done when in reality not enough is being done.
So what do I say instead of sustainability when describing human economic or environmental activity?
The closest I’ve got so far is the phrase ‘responsible practice’. By this I mean practice which takes into account the effect of our behaviours on people and planet. Essentially, this means how we use, process and dispose of the earth’s resources; but it also includes the impacts on biodiversity and on other human beings in relation to dignity, human rights and aspiration.
We cannot halt immediately the damage that is being done, nor repair what is irreparable. But we can learn as much as we can about our impact – in human as well as ecological terms – and we can take as big steps as we possibly can, as quickly as we possibly can, to reduce and ultimately avoid those impacts.
That for me is responsible behaviour from a global standpoint. It doesn’t rescue us in anyway – it leads us into evaluating and negotiating our practice, especially if we’re part of a community working out sustainability together; the conversations explored in last week’s article are inevitable and ultimately provide the way through.
Another sustainability?
To sustain something has another meaning too: to nourish or enliven something.
Rather than thinking of sustainability as forever enabling us to consume resources, I hope one day we may use “sustainable” to describe human practice which truly nourishes and enlivens the earth. After all we have drawn from the planet, the time I think has come for more sustaining in return.
(1) http://www.project-syndicate.org/commentary/redefining-sustainable-development-by-david-griggs
Woodbrooke Good Lives Project – Guest Blog 1
March 21, 2013 § 3 Comments
With thanks to Maud Grainger, Faith in Action Tutor at Woodbrooke, below is the first of three guest posts of mine on the Woodbrooke Good Lives Project. You can view the original post at http://woodbrookegoodlives.blogspot.co.uk/
Community and Minute 36
This post is the first of 3 guest posts. Before we begin, John Gray tells us a little more about his background and I leave you to his words.
I was brought up a Quaker, and I am an attender at Friargate meeting in York. I originally qualified as a solicitor, and since leaving the law in 1994 I’ve worked and volunteered in the not-for-profit sector, including at the Quaker UN Office in Geneva and with local Friends caught up in the ethnic-political conflict in Burundi. For the last twelve years I have been a freelance organisational consultant and coach, specialising in organisational and individual change, and inquiry approaches into ethical and environmentally responsible practice.
In the summer of 2011, Britain’s Quakers at their Yearly Meeting Gathering, the business assembly of Friends in Britain, made an historical corporate commitment to become a low carbon sustainable community www.quaker.org.uk/creating- just-and-sustainable-world The commitment has since become known as the Minute 36 Commitment, or the Canterbury Commitment, drawing the name from where the Yearly Meeting Gathering took place.
These three guest blogs on the Good Lives blog explore in turn the three elements of the Minute 36 Commitment: community, sustainable, and low carbon.
Community and Minute 36
For me the greatest challenge and opportunity in the Minute 36 Commitment are not the aspirations to sustainability or low-carbon, but rather that we aspire to these things as a community.
Even as we sat in the Yearly Meeting Gathering session, it was clear that for some Friends the aspects of targets and accountability were problematic, and for some, the words baselines and frameworks were in themselves contradictory to the concept of community.
Recent articles and correspondence in The Friend echo this. What does it mean if some members of the community are not the least interested in committing to become a low-carbon community? If I’m in community with someone who has different views, do I ignore them? Tolerate them? Try to influence them? Will Minute 36 remain a silent topic? What is our response to the work of Quaker Peace and Social Witness, Woodbrooke and others in enabling us to live this commitment in practice?
My guess is that within any typical Quaker meeting there will be a range of views about the Canterbury Commitment. There will be those who regard the Commitment as central, perhaps the most significant, aspect of their Quaker witness in the world today. There will be a few who do not regard human-made climate change as an established fact and thus requiring no action. There will be another group, perhaps larger in number, who are accepting of the evidence but who do not believe that changes in behaviour individually or as a meeting are appropriate responses. For everyone, there will be levels of comparative ignorance or misunderstanding of the evidence, and emotional response to the Minute 36 commitment which at their strongest could include passion, fear, anger (at themselves or at other people), resignation or despair.
This range of responses is also likely to be found in Quakers in their other meetings –committees, special interest groups and Quaker-led organisations. I mention these because the Commitment refers to corporate as well as individual action, so wherever any Friends are meeting or working together in the expression of their Quakerism.
The strength of the wider public debate on environmental issues – its critical language and vehemence, the blame-culture and vested interests (on both sides) – is unlikely to embolden Friends who are wondering how on earth to begin the conversations with their fellow Quakers.
It is because of all this that the word Community in the Commitment, ‘a low-carbon community’, is for me the way forward. Friends have over 350 years’ experience of trying to live in community with each other. We began as a gathered body of people, and although the foundation of our religious experience is ‘What canst thou say?’, our spiritual practice is of corporate worship, not individual meditation. When James Naylor rode on a donkey into Bristol in 1656 in apparent imitation of Christ’s entry into Jerusalem, early Quakers’ response led in part to the establishing of processes – still in use today – of testing concerns as a way of moderating and guiding spiritually-grounded action in the world, This aspect of community, establishing norms and expectations and a willingness to support Friends in living their witness, still serves us well in our collective discernment of right ordering.
So back to those troubling words in Minute 36, accountability and baselines. My view is that accountability is the very nature of being in community with other people.
If I have views on other’s behaviour, what am I do with those views? Is it OK to fly for work? Is it OK to fly to visit family in far-flung places of the world? Is it OK to install a hot-tub in my back garden? Is it better to buy locally-grown produce or support fairtrade producers in the developing world? if I have a larger carbon footprint than you, can we negotiate a sharing – rationing – of carbon usage?
There are no right and wrong answers to these questions – it seems to me that it is for each community to find answers together. And a starting point is to dare to name the questions.
It seems no coincidence that the sections in community and on conflict, in Chapter 10 of Quaker Faith and Practice, are next to each other. To be in relationship with others is encounter difference, and that may lead to conflict, and that conflict may be a negative destructive experience or an affirming deepening process.
These two quotations from QF&P might serve as useful starting points for Friends wishing to explore, in relationship with the Friends around them, what being a community of sustainable, low-carbon users might entail.
Our shared experience of waiting for God’s guidance in our meetings for worship and for church affairs, together with careful listening and gentleness of heart, forms the basis on which we can live out a life of love with and for each other and for those outside our community(from 10.03, QF&P)
And from 10.24:
In our desire to be kind to everybody, to appear united in spirit, to have no majorities and minorities, we minimise our divisions and draw a veil over our doubts. We fail to recognise that tension is not only inescapable, however much hidden, but when brought into the open is a positive good.
John Gray